Privacy Policy
Last updated: May 22, 2026
1. Introduction
Rankisity ("we," "us," or "our") builds custom websites for service businesses in Maine and surrounding areas. This Privacy Policy explains what information we collect when you visit rankisity.com or interact with our services, how we use it, and the choices you have.
2. Information We Collect
Information you give us. When you submit our contact form or subscribe to our newsletter, we collect the information you provide: your name, email address, phone number, the message you send, and (if you opt in) your consent to receive marketing emails.
Information collected automatically. When you visit our website, we collect limited technical information automatically, such as your IP address, browser type, device type, referring URL, and pages visited. This information is used for analytics and to keep the site secure.
3. How We Use Your Information
- To respond to inquiries you submit through our website.
- To send service-related communications (such as project status updates, invoices, and support).
- To send marketing emails — only if you have opted in by checking the newsletter subscription box.
- To improve our website, content, and services.
- To detect, prevent, and address fraud, abuse, or security issues.
4. Third-Party Services
We share information with the following third parties only as needed to operate our site and respond to you:
- Resend — to deliver transactional emails (for example, notifying us of your contact form submission).
- Brevo — to store newsletter subscribers and send marketing emails to those who have opted in.
- Hosting and analytics provider — to host the website and collect aggregated, privacy-respecting analytics about site usage.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
5. Cookies
We use a minimal set of cookies and similar technologies for analytics and basic site functionality. You can disable cookies in your browser settings; some site features may not work as expected if you do.
6. Data Retention
- Contact form submissions: retained for as long as needed to respond to your inquiry and follow up, and for up to 24 months after our last interaction.
- Newsletter subscribers: retained until you unsubscribe. Every marketing email contains an unsubscribe link.
- Client engagement records: retained for as long as required to fulfill the engagement and to comply with applicable legal, tax, and accounting obligations.
7. Your Rights
You can:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to marketing emails at any time using the unsubscribe link in any marketing email.
To exercise these rights, email us at info@rankisity.com. We will respond within a reasonable timeframe.
8. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the site after a change constitutes acceptance of the updated policy.